I recently found myself a little fuzzy on the process for reserving the program room. What with Jenine on vacation and all, I felt a little uncertain that I was clear on all the steps in the process.
I am posting a copy of email correspondence between Jenine and myself because I was thinking that perhaps others would also appreciate a refresher on how the room reservation system works.
From: Reference Assistance [mailto:askus@telluridelibrary.org]
Sent: Thursday, December 27, 2007 11:06 AM
To: jdurland@telluridelibrary.org
Subject: program room reservation question
Hey Jenine,
I was just helping someone with room reservations and had a couple of questions.
I have reserved the Program Room for someone on two dates. Will they be sent a confirmation automatically? This event is a public forum on the Galloping Goose and it is a nonprofit. Is the deposit waived in this case?
Just wondering so I know I'm giving the right info...
Sarah (Lawton)
____________________________________________________________________________________
Hey Sarah,
The software program we use does not have a confirmation option (YET). What you CAN do is go to the meeting room schedule on our website and see if the reservation is there. if I haven’t approved it yet, it will say “pending”.
As for the deposit, the non-profit thing really makes no difference. Technically, the room may only be used by non-profits anyways, though Barb’s reworking that one for the coming year. But what you can tell people is that the deposit is only kept on file, meaning we don’t actually deposit the money unless damage is done to the room (which I’ve never, yet, had to do). That usually puts people at ease.
Hope that gives you a better picture of Program Room nitty gritty.
J9
Monday, December 31, 2007
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