I have been learning the ILL ropes for the last week or two, and tweaking the procedures as I go. One thing that I found particularly frustrating on the Lender side is that after we find the books from the pick list we have to then check them out to the correct account. I went through all of Wilkinson's institutional patrons and tried to regularize the names and PCODES etc. I also found that one of the searchable fields for patron records is the so-called "unique ID" field. This is searchable in Millennium in the same way as patron names are. So just like you can look for a patron using the n prefix: nSmith, Jane you can also search by unique ID, assuming they have this field intheir record, so u072140817 might for example be their Colorado Driver License number.
What I did was enter just such a unique ID for all of our institutional patrons, and I used the Courier Code as data. So if you have just located a book destined for Auraria Public Library and you have Millennium Circulation open you can now search two ways. The old way was to type in the name, so nILL / AURARIA PUBLIC LIBRARY and the new way is to type uC105, which is the courier code from Swift.
Note that however you've been doing things in the past will work just fine, but if this new search field appeals to you feel free to use it.
Andy
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