Our receipt printer is not broken, it just has a sensitivity problem. There is a sensor switch inside the printer that detects the presence of the paper roll. The roll must be slid over to the right side in order to properly contact the sensor switch. It looks like some of the rolls are smaller than the others (from side to side) and so to make a short roll work properly I folded up a piece of scrap paper and slipped it in on the left side of the roll. I guess about 90% of the time that I have had an error message from the receipt printer it is because of this problem. Andy.
Tuesday, March 17, 2009
Not Broken, just temperamental...
Our receipt printer is not broken, it just has a sensitivity problem. There is a sensor switch inside the printer that detects the presence of the paper roll. The roll must be slid over to the right side in order to properly contact the sensor switch. It looks like some of the rolls are smaller than the others (from side to side) and so to make a short roll work properly I folded up a piece of scrap paper and slipped it in on the left side of the roll. I guess about 90% of the time that I have had an error message from the receipt printer it is because of this problem. Andy.
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